Emotional Intelligence


Daniel Goleman

    Interest in Emotional Intelligence in the business world has grown not faded. It is not a fad. It is a fact.     
Daniel Goleman
Psychologist and noted expert on Emotional Intelligence

There isn’t much we don’t know about Emotional Intelligence. And we’ve been perfecting the way we measure it through our partnership with EI pioneers Dr. Daniel Goleman and Dr. Richard Boyatzis coupled with decades of research across hundreds of roles and organizations worldwide.

The Emotional and Social Competency Inventory (ESCI)
The ESCI is Goleman and Boyatzis'  latest researched-based 360° feedback tool. It measures 12 competencies that differentiate outstanding from average performers and it is the most validated behavioral measure of emotional and social intelligence. Because it is a 360° tool, it avoids the distortion of self-assessment questionnaires and enables you to draw on feedback to develop and coach your employees and to embed this crucial capability throughout your organization.

The process
You use the ESCI tool to collect feedback on employees in your organization so that you can help them understand their levels of EI.

We provide you with all the tools you need to be fully self-sufficient, offering you a world-class product at an affordable price-point. Included in this offering:

  • Self-service access. Our self-service administration website gives you full control to administer this  360° tool in your organization (creating participants, sending survey links and reminders, and producing feedback reports). Once participants log in they can nominate people to provide feedback – survey links are automatically emailed to raters. We will provide you with training on our self-service administration site so you are ready to go.
  • E-learning. This offering includes free access to our fun, interactive e-learning module on Emotional Intelligence for all participants. The module helps participants understand what EI is about, and why it matters in the workplace.
  • Accreditation. As part of this offering we provide a 2-day accreditation program to enable you (or an appropriate contact) to deliver feedback on Emotional Intelligence (accreditation is compulsory).

    Important note: To attend the accreditation program you must meet one or more of the following criteria: licensed psychologist; graduate training in psychology, social work or a related field; 3+ years experience in coaching, executive coaching or internal HR. There are other restrictions in certain countries.