Emotional Intelligence


Daniel Goleman, Ph.D.

    The rules for work are changing. We’re being judged by a new yardstick: not just by how smart we are, but by how we handle ourselves and each other.     
Daniel Goleman, Ph.D.
Psychologist, and noted expert on emotional intelligence

What are the differences between an outstanding performer and an average one? What if you could quantify the behaviors that set them apart?

Thanks to our partnerships with emotional intelligence pioneers Dr. Daniel Goleman and Dr. Richard Boyatzis, Hay Group can help you to measure and develop the ‘star qualities’ of high performers.

Emotional intelligence uses the emotional and social competency inventory (ECSI), a unique online survey tool that’s already proved invaluable to thousands of managers and professionals around the world. It delivers a 360 degree assessment of an individual’s emotional and social behaviors. As an accredited user you can easily interpret the feedback and act upon the results.

We’ll provide you with everything you need to deliver this product yourself: access to our self-service administration site, so you can administer the assessments, and we’ll accredit you in this EI tool so that you can deliver thoughtful and valuable feedback. You are then ready to encourage individual progress and develop emotional intelligence throughout you or your client's organization.

Click here to view our full range of EI tools.