Hay Group’s world class expertise at your disposal.
You gain first-hand experience of the frontline managers program, which uses diagnostics, self-directed learning and facilitated training.
A further one-day workshop gives you the accreditation to deliver to your frontline managers.
The six stages of your Frontline Leadership Program are:
a welcome and introduction to the program
measures the effectiveness of frontline managers and the impact they have on their teams, using our online Inventory of Leadership Styles and Organizational Climate Survey assessment tools.
3. Self-directed learning:
e-learning modules help frontline managers get most value from their diagnostics feedback and the workshop that follows.
4. Facilitated learning:
Day one enables you to experience what you will later deliver to frontline managers in your organization. The workshop provides an in-depth understanding of how their behavior impacts performance; and you take away concrete actions that will have an immediate impact on team performance.
A second workshop gives you the chance to achieve accreditation, enabling you to deliver leadership impact to your frontline leaders.
You receive a full package of support materials, and a dedicated account manager assists you at every stage of the program and beyond.